Chartwell adopts 360 Lifecycle’s identity verification software

360 have worked with Chartwell since 2018 and are proud to support the business who have been offering mortgage and protection advice for over 13 years. With a focus on new build sales, fast and accurate client onboarding is a key differentiator which builders demand.

Advisers will be able to easily engage new build buyers via mobile messaging, qualifying customers within seconds to ensure only genuine customers are onboarded. Chartwell will be able to automate their AML security processes while complying with global regulations without impacting customer experience in the fastest time possible, and often immediately.

The integration identifies fraudulent behavioural patterns and recognises new financial crimes before they impact businesses. Advisers will be able to detect any potential threats including any PEP’s and sanction hits which can be recorded alongside the client record within the 360 Lifecycle’s FactFind.

David Smith, Commercial Director of 360 Lifecycle said: “Our eIDV and AML integration will be beneficial to Chartwell advisers and clients, and we are proud to welcome Chartwell as early adopters. 360 Lifecycle is an intrinsic part of their business, and we are pleased to support them even further. We will continue to work closely with them to ensure they gain the maximum benefits from our system.”

Scarlett Morris, Sales Manager at Chartwell said: “Within the new build sector both pace and accuracy are paramount when onboarding and qualifying customers. Being able to engage potential buyers and mortgages through mobile technology with immediate results cuts down wasted effort for both builders and advisers alike. 360 Lifecycle is an essential part of our business and continues to deliver innovation like this for us.”

Ozgur Unlu, CEO of 360 Lifecycle said: “Our relationship with Chartwell is all about speed, accuracy of data and delivery of a great customer experience. New build mortgages need to be processed quickly, especially on popular sites where demand for certain properties is high with both client and builder looking for certainty. Our eIDV service sets that journey off perfectly.”